Terms of Service
What’s covered in these terms
We know it’s tempting to skip these Terms of Service, but it’s important to establish what you can expect from us as you use FLOLiO services, and what we expect from you.
These Terms of Service reflect the way FLOLiO’s business works, the laws that apply to our company, and certain things we’ve always believed to be true. As a result, these Terms of Service help define FLOLiO’s relationship with you as you interact with our services. For example, these terms include the following topic headings:
In case of problems or disagreements, which describes other legal rights you have, and what to expect in case someone violates these terms
FLOLiO services are provided by, and you’re contracting with:
FLOLiO organized under the laws of the State of Illinois, USA, and operating under the laws of the USA.
If you’re under the age required to manage your own FLOLiO Account, you must have your parent or legal guardian’s permission to use a FLOLiO Account. Please have your parent or legal guardian read these terms with you.
If you’re a parent or legal guardian, and you allow your child to use the services, then these terms apply to you and you’re responsible for your child’s activity on the services.
Some FLOLiO services have additional age requirements as described in their service-specific additional terms and policies.
Your relationship with FLOLiO
These terms help define the relationship between you and FLOLiO. Broadly speaking, we give you permission to use our services if you agree to follow these terms, which reflect how FLOLiO’s business works and how we earn money. When we speak of “FLOLiO,” “we,” “us,” and “our,” we mean FLOLiO LLC and its affiliates.
What you can expect from us
Provide a broad range of useful services
We provide a broad range of services that are subject to these terms, including:
Our services are designed to work together, making it easier for you to move from one activity to the next. For example, Watchlists can help monitor a digital asset that appears in your portfolio.
Improve FLOLiO services
We’re constantly developing new technologies and features to improve our services. For example, we invest in advanced machine learning to detect market patterns and to provide you with innovative features, like market value analysis. As part of this continual improvement, we sometimes add or remove features and functionalities, increase or decrease limits to our services, and start offering new services or stop offering old ones.
If we make material changes that negatively impact your use of our services or if we stop offering a service, we’ll provide you with reasonable advance notice and an opportunity to export your content from your FLOLiO Account, except in urgent situations such as preventing abuse, responding to legal requirements, or addressing security and operability issues.
What we expect from you
Follow these terms and service-specific additional terms
The permission we give you to use our services continues as long as you meet your responsibilities in:
Although we give you permission to use our services, we retain any intellectual property rights we have in the services.
Many of our services allow you to interact with others. We want to maintain a respectful environment for everyone, which means you must follow these basic rules of conduct:
Our service-specific additional terms and policies provide additional details about appropriate conduct that everyone using those services must follow. If you find that others aren’t following these rules, many of our services allow you to report abuse. If we act on a report of abuse, we also provide a fair process as described in the Taking action in case of problems section.
Permission to use your content
Some of our services are designed to let you upload, submit, store, send, receive, or share your content. You have no obligation to provide any content to our services and you’re free to choose the content that you want to provide. If you choose to upload or share content, please make sure you have the necessary rights to do so and that the content is lawful.
Your content remains yours, which means that you retain any intellectual property rights that you have in your content. For example, you have intellectual property rights in the creative content you make, such as reviews you write. Or you may have the right to share someone else’s creative content if they’ve given you their permission.
We need your permission if your intellectual property rights restrict our use of your content. You provide FLOLiO with that permission through this license.
This license covers your content if that content is protected by intellectual property rights.
What’s not covered
This license allows FLOLiO to:
This license is for the limited purpose of:
This license lasts for as long as your content is protected by intellectual property rights.
If you remove from our services any content that’s covered by this license, then our systems will stop making that content publicly available in a reasonable amount of time. There are two exceptions:
Using FLOLiO services
Your FLOLiO Account
If you meet these age requirements you can create a FLOLiO Account for your convenience. Some services require that you have a FLOLiO Account in order to work — for example, to use advanced analytics, you need a FLOLiO Account so that you have a place to run advanced queries.
You’re responsible for what you do with your FLOLiO Account, including taking reasonable steps to keep your FLOLiO Account secure, and we encourage you to regularly use the Security Checkup.
Using FLOLiO services on behalf of an organization
Many organizations, such as businesses, non-profits, and schools, take advantage of our services. To use our services on behalf of an organization:
If you choose to give us feedback, such as suggestions to improve our services, we may act on your feedback without obligation to you.
Content in FLOLiO services
Some of our services give you the opportunity to make your content publicly available — for example, you might post a digital asset or tool review that you wrote, or you might upload a blog post that you created.
If you think someone is infringing your intellectual property rights, you can send us notice of the infringement and we’ll take appropriate action. For example, we suspend or close the FLOLiO Accounts of repeat copyright infringers as described in our Copyright Help Center.
Some of our services include content that belongs to FLOLiO — for example, many of the visual illustrations you see across FLOLiO platform. You may use FLOLiO’s content as allowed by these terms and any service-specific additional terms, but we retain any intellectual property rights that we have in our content. Don’t remove, obscure, or alter any of our branding, logos, or legal notices. If you want to use our branding or logos, please contact us for FLOLiO Brand Permissions.
Finally, some of our services give you access to content that belongs to other people or organizations — for example, a asset owner’s description of their asset or collection of assets, displayed in FLOLiO. You may not use this content without that person or organization’s permission, or as otherwise allowed by law. The views expressed in other people or organizations’ content are theirs, and don’t necessarily reflect FLOLiO’s views.
Software in FLOLiO services
Some of our services include downloadable software. We give you permission to use that software as part of the services.
The license we give you is:
Some of our services include software that’s offered under open source license terms that we make available to you. Sometimes there are provisions in the open source license that explicitly override parts of these terms, so please be sure to read those licenses.
You may not copy, modify, distribute, sell, or lease any part of our services or software. Also, you may not reverse engineer or attempt to extract any of our source code unless you have our written permission or applicable law lets you do so.
When a service requires or includes downloadable software, that software sometimes updates automatically on your device once a new version or feature is available. Some services let you adjust your automatic update settings.
In case of problems or disagreements
By law, you have the right to (1) a certain quality of service, and (2) ways to fix problems if things go wrong. These terms don’t limit or take away any of those rights. For example, if you’re a consumer, then you continue to enjoy all legal rights granted to consumers under applicable law.
We provide our services using reasonable skill and care. If we don’t meet the quality level described in this warranty, you agree to tell us and we’ll work with you to try to resolve the issue.
The only commitments we make about our services (including the content in the services, the specific functions of our services, or their reliability, availability, or ability to meet your needs) are (1) described in the Warranty section, (2) stated in the service-specific additional terms, or (3) provided under applicable laws. We don’t make any other commitments about our services.
And unless required by law, we don’t provide implied warranties, such as the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
For all users
These terms only limit our responsibilities as allowed by applicable law. Specifically, these terms don’t limit FLOLiO’s liability for death or personal injury, fraud, fraudulent misrepresentation, gross negligence, or willful misconduct.
Other than the rights and responsibilities described in this section (In case of problems or disagreements), FLOLiO won’t be responsible for any other losses, unless they’re caused by our breach of these terms or service-specific additional terms.
For business users and organizations only
If you’re a business user or organization, then to the extent allowed by applicable law:
You’ll indemnify FLOLiO and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the services or violation of these terms or service-specific additional terms. This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.
FLOLiO won’t be responsible for the following liabilities:
loss of profits, revenues, business opportunities, goodwill, or anticipated savings
indirect or consequential loss
FLOLiO’s total liability arising out of or relating to these terms is limited to the greater of (1) US$500 or (2) 125% of the fees that you paid to use the relevant services in the 12 months before the breach
If you’re legally exempt from certain responsibilities, including indemnification, then those responsibilities don’t apply to you under these terms. For example, the United Nations enjoys certain immunities from legal obligations and these terms don’t override those immunities.
Taking action in case of problems
Before taking action as described below, we’ll provide you with advance notice when reasonably possible, describe the reason for our action, and give you an opportunity to fix the problem, unless we reasonably believe that doing so would:
Removing your content
If we reasonably believe that any of your content (1) breaches these terms, service-specific additional terms or policies, (2) violates applicable law, or (3) could harm our users, third parties, or FLOLiO, then we reserve the right to take down some or all of that content in accordance with applicable law. Examples include child pornography, content that facilitates human trafficking or harassment, and content that infringes someone else’s intellectual property rights.
Suspending or terminating your access to FLOLiO services
FLOLiO reserves the right to suspend or terminate your access to the services or delete your FLOLiO Account if any of these things happen:
If you believe your FLOLiO Account has been suspended or terminated in error, you can appeal.
Of course, you’re always free to stop using our services at any time. If you do stop using a service, we’d appreciate knowing why so that we can continue improving our services.
Settling disputes, governing law, and courts
For information about how to contact FLOLiO, please visit our contact page.
Illinois law will govern all disputes arising out of or relating to these terms, service-specific additional terms, or any related services, regardless of conflict of laws rules. These disputes will be resolved exclusively in the federal or state courts of Chicago, Illinois, USA, and you and FLOLiO consent to personal jurisdiction in those courts.
To the extent that applicable local law prevents certain disputes from being resolved in an Illinois court, then you can file those disputes in your local courts. Likewise, if applicable local law prevents your local court from applying Illinois law to resolve these disputes, then these disputes will be governed by the applicable local laws of your country, state, or other place of residence.
About these terms
By law, you have certain rights that can’t be limited by a contract like these terms of service. These terms are in no way intended to restrict those rights.
These terms describe the relationship between you and FLOLiO. They don’t create any legal rights for other people or organizations, even if others benefit from that relationship under these terms.
We want to make these terms easy to understand, so we’ve used examples from our services. But not all services mentioned may be available in your country.
If these terms conflict with the service-specific additional terms, the additional terms will govern for that service.
If it turns out that a particular term is not valid or enforceable, this will not affect any other terms.
If you don’t follow these terms or the service-specific additional terms, and we don’t take action right away, that doesn’t mean we’re giving up any rights that we may have, such as taking action in the future.
We may update these terms and service-specific additional terms (1) to reflect changes in our services or how we do business — for example, when we add new services, features, technologies, pricing, or benefits (or remove old ones), (2) for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.
If we materially change these terms or service-specific additional terms, we’ll provide you with reasonable advance notice and the opportunity to review the changes, except (1) when we launch a new service or feature, or (2) in urgent situations, such as preventing ongoing abuse or responding to legal requirements. If you don’t agree to the new terms, you should remove your content and stop using the services. You can also end your relationship with us at any time by closing your FLOLiO Account.